Frequently Asked Questions


+ Who will be cutting my hair?

Hairdoo only hires the best in the neighborhood: Our Artists are highly trained, licensed professionals. If you have a special request, we'll work our best to accommodate your personal style.

+ How soon will my barber arrive?

Our customers can get their Hairdoo within one hour of a request, but we also provide an option to schedule ahead. Hairdoo will facilitate on-demand cuts regardless of your schedule.

+ Can I schedule with the same Hairdoo Artist each time I want a haircut?

Text the Hairdoo Concierge line in order to schedule a reoccurring time slot with your favorite Hairdoo Artist.

+ Where does Hairdoo operate?

Hairdoo currently serves Greater L.A., but we are looking to expand into more cities as early as 2018.

+ What are the hours of operations?

Currently Hairdoo’s customer service line is open from the hours of 7am-11pm.

+ What's the cost of each haircut?

Please view our services section above for additional information.

+ How can I request more than one haircut at the same time?

With Hairdoo we encourage multiple bookings. Please text us your arrangements & Hairdoo will gladly set a customized group experience.

+ What is your cancelation policy?

Once your Hairdoo is confirmed, you have up to an hour to cancel with no charge. Confirmed appts cancelled within 4 hours of the appt are charged for the full cost of the Hairdoo. The cancellation fees are to compensate the artist for blocking off their time for clients.